occasional mistake to enter the site

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4 years 4 months ago #8121 by alvaroav
alvaroav created the topic: occasional mistake to enter the site
in some cases to enter the site generates me the following error, and the config.php is checked and everything seems fine.

Error displaying the error page: Application Instantiation Error: Could not connect to MySQL.

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4 years 4 months ago #8125 by marcin
marcin replied the topic: occasional mistake to enter the site
Hello,

This issue is not related to our template files.
1) Check your database details in the configuration.php
2) If the details are correct, please contact your hosting support regarding this issue.

Regards,
Marcin

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4 years 4 months ago #8126 by artur
artur replied the topic: occasional mistake to enter the site
Hello,
Probably this is the problem with your MySQL server (temporary unavailable).
You should contact with hosting provider in this case.

Regards.

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