I am not able to install the template

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5 years 1 month ago #5640 by Arnee
Arnee created the topic: I am not able to install the template
When I browse and upload and install the package the following warning appears:
Warning

JFolder::create: Path not in open_basedir paths

JFolder: :files: Path is not a folder. Path: /volume1/web/tmp/install_53387e926f6aa

JFolder: :folder: Path is not a folder. Path: /volume1/web/tmp/install_53387e926f6aa

JFolder: :files: Path is not a folder. Path: /volume1/web/tmp/install_53387e926f6aa

JInstaller: :Install: Cannot find Joomla XML setup file


And aldo direct error botom:

Error

Unable to create destination


No template has not installed

Could you help me with this issue?

Kind regards

Martin

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5 years 1 month ago - 5 years 1 month ago #5641 by marcin
marcin replied the topic: I am not able to install the template
Hello,

First of all, please go to "System -> System Information -> Directory Permissions" and check if all directories are writable on your server. If not, you will need to change the file permissions. It should be 755 for directories and 644 for files. The file permissions you can change using an FTP client, for example: Filezilla. Hope this will help you.

Regards,
Marcin
Last Edit: 5 years 1 month ago by marcin.

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