Changing one image changed entire site structure

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5 years 11 months ago - 5 years 11 months ago #4942 by Ariesiea
Ariesiea created the topic: Changing one image changed entire site structure
When attempting to change the first image on the home page slider (that's ALL I did), the entire site structure, menus and content vanished. No images, no catalog, no nothing. Reinstalling the template didn't help. Changing it to a new template didn't help. Changing back didn't help. All of the pages appear to be there

This is VERY problematic because we're supposed to show this to our Board of Directors today. I need a solution ASAP.
Last Edit: 5 years 11 months ago by Ariesiea. Reason: Trying to add image

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5 years 11 months ago #4943 by marcin
marcin replied the topic: Changing one image changed entire site structure
Hello,

Please leave us a ticket with your administrator details and FTP server details, we will take a closer look to this issue. Please also describe step by step what have you changed exactly, we need this to reproduce this issue.
www.joomla-monster.com/contact

Regards,
Marcin

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5 years 11 months ago #4944 by Ariesiea
Ariesiea replied the topic: Changing one image changed entire site structure
How do I leave a ticket?

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5 years 11 months ago #4945 by Ariesiea
Ariesiea replied the topic: Changing one image changed entire site structure
Okay, figured that out, but it only shows "Pre-Sales." Is that a problem?

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5 years 11 months ago #4946 by Ariesiea
Ariesiea replied the topic: Changing one image changed entire site structure
I submitted the ticket. When might you be able to review it?

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5 years 11 months ago #4952 by marcin
marcin replied the topic: Changing one image changed entire site structure
Hello,

We have already replied you.

Regards,
Marcin

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