Virtuemart prices issue

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4 years 2 months ago #7680 by andrewbcs
andrewbcs created the topic: Virtuemart prices issue
Hi,

Someone from Joomla Monster used an allocated username and password to access the backend of www.belfastblooms.co.uk/newsite regarding an issue with setting prices. I am completely new to Virtuemart and have attached screenshots of setting prices which do not seem to be saved, what am I doing wrong and is there a way to disable the requirement for a cost price to be inputted?

Thanks,
Andrew
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4 years 2 months ago #7682 by marcin
marcin replied the topic: Virtuemart prices issue
Hello,

You can leave the cost price field empty, but you need to enter the final price and then tick the box to calculate the cost price automatically as follows:



Regards,
Marcin
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4 years 2 months ago #7683 by andrewbcs
andrewbcs replied the topic: Virtuemart prices issue
Thank you for that. As attached I tried that but the price is still blank.

What else could I try?

Thanks, Andrew
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4 years 2 months ago #7684 by marcin
marcin replied the topic: Virtuemart prices issue
Hello,

Yes, now I have encountered the same issue on your site.
Please provide us with your FTP server access into the ticket: TECH-0000002588
We will do some further tests.

Regards,
Marcin

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4 years 2 months ago #7685 by andrewbcs
andrewbcs replied the topic: Virtuemart prices issue
Hi,

I have submitted tech support ticket.

Thanks,
Andrew

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