Joomclassifieds Modification Issues

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2 years 5 months ago #9729 by cientiros
cientiros created the topic: Joomclassifieds Modification Issues
GarrisonSales.com is the site I'm working on.

So there are a handful of modification issues I'm running into and I can't seem to get help quick enough. It literally takes the helpdesk here to respond to my emails once, twice a week if I'm lucky. Customer service is as slow as molasses. So, now that I had my rant, attached is a pdf which shows the issues I'm trying to resolve. If anyone on this barren forum has any insights, please share. Here is a list of modification issues I'd like to resolve.

1: How in the holly and the ivy do I get rid of WHITE SPACE! It's annoying as all hell. This question is two fold as there's the white space located on both left and right sides of the screen. The template will not conform to those side walls to fill in the whole computer screen.

2: Why aren't my location links SEO friendly when clicked on? I modified the SEO URL settings and still nothing. More explanation on pdf images.

3: How can I add a 4th or fifth column on my homepage and in the classifieds section in order to get rid of the white space and make the template or site more efficient?

4: Around each classified ad is more white space. How can I get rid of it? Plus I'd like to fill up the rest of the white space on the left and right side.

What do you say, what do you know?
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2 years 5 months ago #9730 by artur
artur replied the topic: Joomclassifieds Modification Issues
Hello,
As I can see you have 4 closed tickets and 1 ticket with last reply : Saturday 01:12:28 at Joomla-Monster.com. As you can read in our rules and above contact form: support is provided only in business days (from Monday to Friday).

1. / 4. White space (left and right side) depends on page width, you can simply set page width to 100% in template options if you want. What you can read in framework documentation.

2. Location links base on search and it is not possible to make these links more SEO friendly at this moment. Location links will be improved in next releases of DJ-Classifieds.

3. This is customization part. Please contact with design-joomla.eu team (B. Kisiel).

5. Gutter space - Hard to say where is the problem. Make sure you have correct layout assigned with menu items and latest version of framework and template. Otherwise please contact with support at:
joomla-monster.com/contact/

Regards.

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2 years 5 months ago #9731 by cientiros
cientiros replied the topic: Joomclassifieds Modification Issues
Artur,

You have some conflicting words here.
Here's a response I received upon an open ticket:

"Well I'm not sure how it is done, but:
- As you can see you can click only the whole region, in our solution you will be able to click each singl link.
- Please also see that here you have the search links. In our modification you will have a nice seo links like: yourdomain.com/alabama/fort_rucker
- last thing I don't know if this solution is dinamic but in our approach if you add ne location in the component it will be visible in this view automatically.
Best Regards.
Regards,
Bartosz Kisiel"

As you can see, Kisiel explains in his second bullet that SEO friendly links can be done.. So I'm not sure if it being impossible at the moment correct.. unless the right hand is not talking to the left hand...

Regarding the white space and "simply read in the framework documentation"... Can you please be more specific and provide a link? I said please.. ;)

Thanks for your help Artur.

Now if this were a real forum, I'd like to hear what others have to say.

I'm currently outsourcing modifications I cannot due to other outside of Joomla-monster.

I think there should be a shared community of learning and sharing because apparently it's tough to get from the dudes running this joint.

I'm all ears and up for suggestions from people other than the helpless staff.

Thanks!

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2 years 5 months ago #9732 by artur
artur replied the topic: Joomclassifieds Modification Issues
I'm afraid you not understand that template support and customization service are two different things and two different departments.

Bartosz writes 'In our modification' which is the key.

Almost everything is possible , we can even write a new component :) but not as a free template support.

White space on left and right side of site is related with page width parameter. It's obvious that if you have for example page width : 1000px you will have blank space on screen with resolution higher than 1000px. The only solution for this is to make page wider. What you can do in template options.

www.joomla-monster.com/documentation/tem...ework/layout-builder

You can set in parameter 'template width' - 100%.
If something not working as expected then you need send more details (like site url, backend access etc.)

Writing to all departments (also DJ-Extensions) at once will not solve your issue faster.

If you have template questions, please contact with support (ticket or forum)
If you have extensions questions, please contact with DJ-Extensions team.
If you have customization questions, please contact with Bartek (tickets).

Also please remember that support do not include HTML and CSS training.
Of course we can give you some tips, but not prepare whole page for you.

Regards.

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2 years 5 months ago #9733 by cientiros
cientiros replied the topic: Joomclassifieds Modification Issues
Bro,
No worries man. I'm just tried to get some insight from the Joomla-monster community. Isn't this forum crowd sourced by members to help participate in healthy discussions? Or is there no community and I'm the only one here talking to you? Maybe this place is not so popular. . .

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