Extra fields go disappearing

7 years 1 month ago #6266 by myisobel
myisobel created the topic: Extra fields go disappearing

I use the Joom Classifieds template. For most of my categories, I have created extra fields created.
The issue I find is, the information under the extra fields disappears for some adverts randomly. (this happens after the advert is posted successfully & at a later point in time)
Initially I thought I may have missed entering that info when filling up the the post advert form. But then the same problem repeated across other advert items, where I'm sure I had the details entered.
When I go back to the form, the extra fields are blanked out (example, one of them is a checkbox, all the fields previously selected were found to be 'de-selected', the info in another field which is a text box has also vanished)
So basically I had to re-enter the details & once this is done, the info gets displayed on the advert.

Looks like a bug to me..


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7 years 1 month ago #6269 by artur
artur replied the topic: Extra fields go disappearing
Please send site URL and administration details via ticket system.
This will help with locating the problem.


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