error

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2 years 2 months ago - 2 years 2 months ago #10142 by talalalmahdee
talalalmahdee created the topic: error
Hi
After installation of the quick version in aldileel.com
And delete the installation folder
(I Tried twice)
the website does not work and reply the error message error
The site works with another JM template without problems.
Are there suggestions?
Regards

error message:-
"Internal Server Error


"The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, This email address is being protected from spambots. You need JavaScript enabled to view it. and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

Apache Server at aldileel.com Port 80"
Last Edit: 2 years 2 months ago by talalalmahdee.

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2 years 2 months ago #10143 by artur
artur replied the topic: error
Hello,
Thank you for the message.
I'm afraid it is hard to say where is the problem without access to the server.
This can be related to file permissions.
The best way is to contact with hosting provider in order to check server logs.

Have a nice day.

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