Menu jumps from top to bottom and back by mobile

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3 years 1 month ago - 3 years 1 month ago #9437 by jbmonster
jbmonster created the topic: Menu jumps from top to bottom and back by mobile
Menu jumps from top to bottom and back by mobile devices.

I use jm-guest-house - Home 2. This have the menu on the top of the site.
On desktop all works correct.
But with mobile devices iPad Air2 (iOS 9.3.2), iPad 4 (iOS 9.3.2), iPhone (iOS 9.3.2)
when I scroll the monitor, the menu jumps from top to bottom and when I scroll next time the menu jumps back to top or disappear, for a moment or until I scroll further.
There have to be a bug by mobile devices.
By my tablett with android, the menu although remains above, but when I scroll, the menu disappear, for a moment or until I scroll further.
Can you help me?
Thanks
Here the adress of the homepage: www.brookmeyer.de




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Last Edit: 3 years 1 month ago by jbmonster.

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3 years 1 month ago #9438 by marcin
marcin replied the topic: Menu jumps from top to bottom and back by mobile
Hi,

I tested your site on iPad Air 2 and iPad 4 on Safari and I did not encounter any issue.
Is this issue solved?

Regards,
Marcin

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3 years 1 month ago #9439 by jbmonster
jbmonster replied the topic: Menu jumps from top to bottom and back by mobile
Hello,
thanks for answering.
No the issue is not solved.
I spoke with my client and he explained me his way with the issues.
First he choose some menus of the site and all is correct, but if he choose back to the site home and then to other menus, the menu jump to bottom and back.
I hope this help you.
Thanks

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3 years 1 month ago #9440 by marcin
marcin replied the topic: Menu jumps from top to bottom and back by mobile
Hi,

Thank you for your reply.
Well for me it works without issue.
Since you opened a support ticket regarding the same issue, you will get a reply to that ticket from my team mate. Please continue the issue in the ticket then.

Regards,
Marcin

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