"Ask about this product" form in DJ-Catalog2

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5 years 7 months ago #5649 by MitjaS
MitjaS created the topic: "Ask about this product" form in DJ-Catalog2
Hi.
It might be a silly question, but I do not seem to find where to set the email address to which the products inquiries would come to, which are sent via "Ask about this product" form in DJ-Catalog2.
Could you explain?
Thank you.
Kind regards.
Ziva

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5 years 7 months ago - 5 years 7 months ago #5653 by artur
artur replied the topic: "Ask about this product" form in DJ-Catalog2
Hello,
By default mail is sending to Joomla administrator.
But you can set recipients also in DJ-Catalog configuration
Extensions -> DJ-Catalog2 -> Options -> General Settings -> Contact form recipients.
or Extensions -> DJ-Catalog2 -> Options -> Front-end edit -> Contact notifications and Notification emails.

Best regards
Last Edit: 5 years 7 months ago by artur.

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5 years 7 months ago #5654 by MitjaS
MitjaS replied the topic: "Ask about this product" form in DJ-Catalog2
I've tried that but when submitting form I get on-screen message:
JUser: :_load: Unable to load user with ID: 225
and no email is received.

Also: where could I edit the on-screen message when the form is sent?
It now says: "Thankyou! Your message has been sent." I would like to fix that typo.

Thank you so much.

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5 years 7 months ago #5660 by artur
artur replied the topic: "Ask about this product" form in DJ-Catalog2
Hello,
1. Make sure it is set author in product - publishing tab.
2. You need to add language override - COM_DJCATALOG2_EMAIL_THANKS
More details on screenshots.

Best Regards.
Attachments:

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5 years 7 months ago #5663 by MitjaS
MitjaS replied the topic: "Ask about this product" form in DJ-Catalog2
Hi Arthur.

Thanks. I have solved the second issue as you instructed, and it now works well.

But I still have problems with the form. I have added the author as you suggested, but there is still no email - not to the receiver (product author) nor to the sender (if you check the box that you want a copy of your inquiry sent to your own address). Do you have any other advice?

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5 years 7 months ago #5667 by artur
artur replied the topic: "Ask about this product" form in DJ-Catalog2
Hello,
Please check your Joomla mail settings - Global Configuration -> Server.
You can contact with your hosting provider in this case because it can depends of server configuration.

Best Regards.

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