Help! Site vanished...

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4 years 3 months ago #7257 by luisalopes
luisalopes created the topic: Help! Site vanished...
Hi!

I wrote a message of maintenance of the site, saved, and suddenly I wasn´t able to enter the site. Always the message: "No configuration file found and no installation code available. Exiting..." ???
I have just finished it...
Can anyone help me, please?

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4 years 3 months ago #7261 by artur
artur replied the topic: Help! Site vanished...
Hello,
You need to check files and logs.
Probably this is server issue.
The best way is to contact with hosting provider in this case.

Best Regards.

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4 years 3 months ago #7301 by luisalopes
luisalopes replied the topic: Help! Site vanished...
Hi!

I've already contact the server and they tried to solve the problem. This is what happened.

As I was adding a module to the site, I tried to change the message that is already written when we put the site offline. I received a message that I could´nt change the configuration files. I saved and the site disappear.
I contacted the server ant they said that the configuration file was empty. As I've done a backup one hour before, they used the old configuration file and the problem was appareently solved.
The next day, I tried to upload images using FTP ant through management of joomla and none of them works...
Do you have any idea of what could happened? Is there anything that failed during installation of joomla. If I am super user, couldn't I change that message to appear when site is temporarily offline?

Thanks

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4 years 3 months ago #7308 by artur
artur replied the topic: Help! Site vanished...
Hello,
I think this problem is not related with Joomla.
It seems this is some kind of problem with access to files on server. You need to contact with hosting provider (suggest checking file permissions).

Make also sure your server meets Joomla requirements.
www.joomla.org/technical-requirements.html

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