the page is suspended on 'loadin Theme Customizer'

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4 years 4 months ago #8469 by pastel
pastel created the topic: the page is suspended on 'loadin Theme Customizer'
Welcome.
After the upgrade to Joomla 3.4.3 template (page) tries to load a Theme Customizer, nothing else happens, the page is suspended. What is the reason? :(

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4 years 4 months ago #8473 by marcin
marcin replied the topic: the page is suspended on 'loadin Theme Customizer'
Hello,

1) Please make sure you are using the latest version of the template and EF4 Framework:
- current template version is 1.03
- current EF4 Framework version is 4.5

More details in changelogs:

EF4 Framework: www.joomla-monster.com/knowledge-base-ar...joomla-3-x/changelog

JM Services: www.joomla-monster.com/template-updates/...omla-3-0/jm-services

2) If you are running the latest versions and the problem still occurs, please leave us a ticket with your Joomla and FTP access:
www.joomla-monster.com/contact

Regards,
Marcin

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