Not able to send email with the Jm-services

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4 years 6 months ago #7150 by rankman
rankman created the topic: Not able to send email with the Jm-services
Hello, when i want to send an email to à contact notthing happens. It does nog send or responds to the send button.
When I use another template for instance à build in version of Joomla it works perfect.

Is there someting i need to confige for the jm-services template to get it

Regards,

Robert

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4 years 6 months ago #7159 by marcin
marcin replied the topic: Not able to send email with the Jm-services
Hello,

We are not able to answer you without a closer look to your issue.
Please leave us a ticket with URL address and Joomla access:
www.joomla-monster.com/contact

Regards,
Marcin

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3 years 9 months ago #8837 by pratiksingh.gill
pratiksingh.gill replied the topic: Not able to send email with the Jm-services
Hi!
I have a contact us form on the website but whenever anyone fills up the form and hits submit, a mail is not sent to the email id that I want it to be sent. However, if the user checks the 'Send a copy' option, he receives a mail about submitting the details.
I've checked with my hosting provider and am unable to figure out the problem.
Ideally, the form should sent a mail to me at This email address is being protected from spambots. You need JavaScript enabled to view it. with the details that the user has filled in, and the user should get a mail with the confirmation. The user gets the mail but This email address is being protected from spambots. You need JavaScript enabled to view it. does not receive any mail.
Thanks.

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3 years 9 months ago #8840 by marcin
marcin replied the topic: Not able to send email with the Jm-services
Hello,

Please make sure you have entered a correct email address in:
Components -> Contacts -> your_contact -> Email

Regards,
Marcin

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3 years 9 months ago #8841 by pratiksingh.gill
pratiksingh.gill replied the topic: Not able to send email with the Jm-services
Hi Marcin!

Thanks for the update. I've checked the contact, and the email address is mentioned there.

On the Contact Us page, there are 2 contacts shown in a dropdown. Both the contacts have emails associated with them.

Anything else that I might be missing?

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3 years 9 months ago #8842 by marcin
marcin replied the topic: Not able to send email with the Jm-services
What about other emails? For example registration, remind, reset, etc. Does a user receive all of them? Have you checked the spam box on your email account?

Regards,
Marcin

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