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Logo

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5 years 10 months ago #4489 by joekuelue
joekuelue created the topic: Logo
Hello.

I try to insert a logo with the template parameters. I to to "logo" on the right side, click on choose (auswählen) and click on the image in my explorer. But it is not shown in the field, it does not appear.

What could be the problem?

Best wishes - joekuelue

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5 years 9 months ago #4494 by marcin
marcin replied the topic: Logo
Hello,

First of all, have you modified any template file?
If yes try to restore those files and check if the issue occurs.

Your subscription for this template has expired.
We can check what causes this issue on your server, but you will have to renew your subscription.
As for the renew plan, you will get 40% discount, just contact us if you are interested:

www.joomla-monster.com/contact

Regards,
Marcin

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5 years 9 months ago #4501 by joekuelue
joekuelue replied the topic: Logo
Hello.

No, I did not modify the template (files)

Sure, I will renew my subsription and hope, the problem with the logo will be solved.

Could you please give me the price for renewing the subscription with 40% discount?

Thanks and best wishes - joekuelue

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5 years 9 months ago #4504 by marcin
marcin replied the topic: Logo
Hello,

Please contact us via ticketing to get the discount code:
www.joomla-monster.com/contact

Regards,
Marcin

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5 years 9 months ago #4512 by joekuelue
joekuelue replied the topic: Logo
Hello.

Yes, I wrote to the contact address, but get no reaction.

Why is it so difficult, to give me a price and the way to de the renewing of the subscription?

Best wishes - joekuelue

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5 years 9 months ago #4513 by marcin
marcin replied the topic: Logo
Hello,

Nothing difficult about that.
We try to answer as soon as possible, but sometimes it make take up to 24-48 hours.
We have already send you the discount code.

We are sorry for any inconvenience.

Regards,
Marcin

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