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website thumbnail in facebook

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4 years 7 months ago - 4 years 7 months ago #7914 by ahmadezz1
ahmadezz1 created the topic: website thumbnail in facebook
hello
i would like to ask every time i want post the link of my website in Facebook it doesn't show the correct thumbnail , it just show by default one picture garbed from one of the Ads been posted long time , any way to change it so when i put my URL to Facebook post it will show the website logo ?!
and also when i post the website in a comment it dosent show anything only the link
please help me



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Last Edit: 4 years 7 months ago by ahmadezz1.

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4 years 7 months ago #7919 by artur
artur replied the topic: website thumbnail in facebook
Hello,
Make sure that your site is public (should be available for guest users).

Please contact in this case with DJ-Classifieds support :
dj-extensions.com/submit-a-ticket

Best Regards.

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4 years 7 months ago #7920 by ahmadezz1
ahmadezz1 replied the topic: website thumbnail in facebook
hello artur
the website is live and public almost 1 month now and i have a lot of active users
you can check it here www.findnuae.com

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4 years 7 months ago #7921 by artur
artur replied the topic: website thumbnail in facebook
Hello,
Please contact with DJ-Classifieds support :
dj-extensions.com/submit-a-ticket

Send :
site URL
login / password to backend
and login / password to FTP Server.

This will help with locating the problem.

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