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Problem install sample data of the template

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7 years 5 months ago #1935 by sedema
sedema created the topic: Problem install sample data of the template
Hello,

I baught the jm-bio template (Order Number: 00008033) and I have a problem when I press "Install sample data” during installation.

The error message is:

Erreur
Des erreurs sont survenues lors du remplissage la base de données: Table 'nrj_concept_be.hutx4_usergroups' doesn't exist SQL=-- -- Zrzut danych tabeli `hutx4_usergroups` -- INSERT INTO `hutx4_usergroups` (`id`, `parent_id`, `lft`, `rgt`, `title`) VALUES (1, 0, 1, 20, 'Public'), (2, 1, 6, 17, 'Registered'), (3, 2, 7, 14, 'Author'), (4, 3, 8, 11, 'Editor'), (5, 4, 9, 10, 'Publisher'), (6, 1, 2, 5, 'Manager'), (7, 6, 3, 4, 'Administrator'), (8, 1, 18, 19, 'Super Users'), (12, 2, 15, 16, 'Customer Group (Example)'), (10, 3, 12, 13, 'Shop Suppliers (Example)')

My host is www.one.com and I have a database named nrj_concept_be

Is there an error in your quickstart.zip folder?

Thank you for your quick answer,

Vinciane

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7 years 5 months ago #1937 by marcin
marcin replied the topic: Re: Problem install sample data of the template
Hello,

First of all, what is the MySQL version on your server?

Regards,
Marcin

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7 years 5 months ago - 7 years 5 months ago #1970 by netusta
netusta replied the topic: Re: Problem install sample data of the template
Hello,

I installed joomla with JM-Bio template via quickstart. There was no problem while installation. After installation we couldn't get an exact copy of demo. There was too many missing elements. Something is wrong.

The MySQL version is 5.0.92-community.

Regards,
Osman
Last Edit: 7 years 5 months ago by netusta.

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7 years 5 months ago #1974 by marcin
marcin replied the topic: Re: Problem install sample data of the template
Hello,

I guess that you haven't installed sample data.
Remember to press "Install Sample Data" button on the sixth step of the installation.
You can watch a video tutorial here:
www.joomla-monster.com/faq/what-is-a-quickstart.html

Regards,
Marcin

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7 years 5 months ago - 7 years 5 months ago #1979 by netusta
netusta replied the topic: Re: Problem install sample data of the template
Hi,

I am a joomla-monster user since 2009 and I used many templates from joomla-monster. It has never been like this before. Of course I know that. I pressed "Install Sample Data" button. Also, I tried with local XAMPP as well as the online server. There was same all things.

Please can you check the quickstart.zip package of JM-Bio-Store template. Or maybe you can create a new one. Because, I think there is definitely a problem.

I have 3 downloads rights until 17/02/12. I want to download a robust copy before 17/02/12.

Thank you very much for your attention.

Regards,
Osman
Last Edit: 7 years 5 months ago by netusta.

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7 years 5 months ago #1980 by marcin
marcin replied the topic: Re: Problem install sample data of the template
Hello,

Perhaps I didn't understand what issue you encountered. Can I get a link or a screenshot showing the effect after installing the quickstart package, please? It may be a problem with the VirtueMart extension that recently appeared.

Regards,
Marcin

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